Shipping Chocolate & Heat Sensitive Items
While exposure to high temperatures, some types of candy can melt, including chocolate and gelatin-based gummies. We can't guarantee heat-sensitive candies will arrive in perfect shape, but there are steps you can take when it's hot to reduce the risk of receiving melted candy.
Take these steps to give your candy the best chance of arriving in good shape:
- Use 2nd Day Shipping to limit the length of transit time
- Be home for delivery, or if possible, send it to your workplace. Choose a delivery address where someone will be available to accept the package so it does not sit outside in the heat.
- If the box feels warm, open immediately to expose your sweets to cooler indoor air. If chocolate has softened at all, give it a chance to firm up again before handling further.
Possible Shipping Delay
If necessary, we'll hold your order in our temperature-controlled warehouse to avoid additional transit time over the weekend to protect your sweets. If you need your order delivered by a specific date, please add a note at checkout or contact us so we can ensure your order arrives in time.
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