FAQ

Shipment for Orders

Most of our items are in-stock and will ship within 2 to 3 business days. Business days are Monday through Friday 11am to 5pm PST excluding weekends and holidays.

Special Order for Events

Planning for weddings, parties, baby showers, business events or other occasions? We can customize your order to create unique gift sets for providing a memorable experience for your guests. 

Give us a call at 949-829-GIFT(4438) or email us at contact@zillymonkey.com for more information.  On your email, please provide the type of event, products your are interested in, and the number of guests.

Pre-Order / Waiting List for Backordered Items

We accept reservation and pre-ordering for most back-ordered items through email only (contact@zillymonkey.com). On your email, please provide your name, item name, and how many units you would like to reserve.  We will email you pre-order instructions once we know the arrival date of the items. 

Questions or Comments 

Call us at 949-829-GIFT(4438).  Our business hours are Monday to Friday 11am to 5pm PST excluding holidays.  Our email is contact@zillymonkey.com.  In most circumstances we will respond to your email within 24 hours. 

You can also write to us at:
zillymonkey.com
PO Box 51203,
Irvine, CA 92619

Note that this address is for communication purpose only and NOT FOR RETURNS.

For order inquiries, please include name, phone number, order number and order date so we can locate your order information faster and provide an expedited response.

Want to Do Business With Us?

Zilly Monkey is always looking to develop business relationships with local and international gift designers, wholesalers and manufacturers. If you would like to do business with us, email us at contact@zillymonkey.com.